Customer Communications Corp.’s home-based agents are available to handle the side of your operations that are not customer-facing – the back-office operations.  These critical tasks are the backbone of any efficiently run operation, helping increase productivity, boost cost savings, and improve customer loyalty by ensuring that important parts of memberships, customer records and other information are taken care of in a timely and organized manner.

Our team of experienced agents provide skilled, tactful, and critical care solutions as part of our back-office operations processes.  Our agents are trained and able to provide 24/7 back-office support for your customers including:

• Fraud prevention
• Application verifications
• Digital transcription
• Claims processing
• Data Entry
• Enterprise data management
• Researching
• Content moderation
• Content creation and writing
• e-commerce tagging

Whether you need quick documentation or data entry for a limited-time campaign or other services for a seasonal or extended period of time, Customer Communications Corp. will work with you to step in and quickly finish the job.

• Deadline oriented
• Fast-paced
• Quick to launch and quick to scale
• Flexible and able to adjust to changing needs
• Positive, professional, and friendly service