Outbound Services
Driving Sales and Delighting Your Customers
Our predictive dialling systems and interactive scripting tools are designed to give our agents the edge they need to drive sales and retain customers. Our teams of experienced home-based support professionals create a pleasant and effective atmosphere designed to make your customers remember you and your brand in the most positive way.
Our recording abilities combined with live real-time monitoring is combined with our tracking system to ensure our clients have up to the moment information about account activities.
Our Team is Your Team
At Customer Communications Corp. our home based agents are experienced, proactive thinking, professional, ethical and focused on creating results for your business. In fact, our training processes, support and tools help our team interact with your customers in the best possible way.
Our sales support professionals are skilled in fielding questions, explaining features, advantages and benefits, while creating a sincere, personable, and knowledgeable case that leads consumers to say yes to your product or service offerings.
In addition, our Customer Save Desk can help increase your revenue and boost customer retention.
- 3rd party verification
- Appointment setting
- Auto loan qualifying
- Conference and registration
- Customer acquisition
- Customer retention and win back
- Customer satisfaction surveys
- Customer support
- Customer care
- Database enhancements
- Database services
- Direct mail follow-up
- Education forms and warm transfers
- Lead generation services
- Lead qualification and verifications
- Market intelligence services
- Market research
- Order fulfillment
- Order taking
- Political Surveys
- Pre-paid/post-paid ordering and activations
- Product launches
- Product registrations
- Product sales
- Retain, renewal and loyalty
- Sales after service
- Sales support
- Save programs
- Telemarketing services
- Transcription services
- Up-selling and cross-selling
- Welcome programs
By choosing Customer Communications Corp.
as your outsourced call center, you are choosing the most flexible and customizable professional services in the business. Our home-based agents are available 24/7 to handle your business needs, including:
- Short term immediate needs or campaigns
- Ongoing programs
- Seasonal peaks
- One-time projects
Talk to us about creating a customized experience for your customers while meeting your business goals. With a focus on generating more revenue and sales for your business, it is our mission to protect the integrity of your business with the most compliant and secure outbound solutions in the industry.
