Fraud Prevention
Customer Communications Corp. is a leader in proactive fraud prevention and detection solutions for businesses and organizations of all size.
- Proactively prevent fraud
- Security and prevention audits
- Community and employee compliance
- Fraud detection and escalation
- 24/7 on-the-job human and technology-based
- Real-time monitoring
Our trained team can identify masked threats and potentially fraudulent activities and escalate them to your team immediately for further action. Our real-time fraud monitoring protects your company from account take overs and reduces chargebacks.
Reputation Management and Brand Protection
Your brand needs to be protected and your reputation needs to stay intact. The Customer Communications Corp. protection services reduce liabilities that come with fraud-related instances, and ensure your customers feel safe and secure interacting with your brand online.
- Moderating user and customer created content
- Moderating social media for mentions
- Online credit card fraud prevention
- Account security
- Password and account recall fraud detection
- Reducing chargebacks
- Mediation and appeal processing between parties
Our contact centers are skilled in the latest fraud prevention and content moderation strategies and are available to protect your brand 24/7 and 365 days of the year.
Your needs are unique and your goals are your own. Talk to us today to share your concerns about your needs and let us help create a customized solution.